Free landlord repair request letter generator
Put the repair in writing, with a date. Verbal requests disappear.
Free. No account. We do not save your message.
The single most useful thing about a written repair request is the date on it. Months later, "I mentioned it in passing" and "I wrote on 3 February and again on 20 February" are very different positions to argue from.
Describe the problem, when it started, and whether you have reported it before. The message stays polite — you likely have to keep living there — while still being specific enough to act on.
An example
Damp patches spreading on bathroom ceiling since December, reported verbally in January, mould now appearing.
Dear Sir or Madam, I am writing about damp in the bathroom of my flat. Patches appeared on the ceiling in December and have spread since; mould is now growing along one edge. I mentioned this to the caretaker in January, but no inspection has taken place so far. Could someone come and assess it, and let me know when a repair can be scheduled? I am generally available in the mornings and can arrange access at another time if that is easier. Thank you for your help.
Common questions
+Should I threaten to withhold rent?
This tool will not write that, and you should get proper advice before doing it. Withholding rent incorrectly can put your tenancy at risk — a tenants’ union or legal aid service can tell you where you actually stand.
+Should I include photos?
Yes, for anything visible. Photograph it with something that shows scale, and take a new photo each time it worsens — a dated series is far more persuasive than a single image.
+What if nothing happens?
Send a short follow-up referring to this message and its date, and keep every reply. That paper trail is what any housing body, mediator or adviser will ask for first.